How Do I Return
We stand behind the brands we carry and quality of our products and want you to love them as well! We understand everything may not work for you and are here to help.
Items can be returned within 21 days of the delivery date for a store credit to be used on a future purchase. Items must be unworn, unwashed and tags must be attached. Follow the instructions to return/exchange your items. The credit may then be used to purchase a new item/variant if an exchange is desired. If an item is available for a straight exchange, the option will appear while completing a request through our returns portal. We will ship the exchange free of charge back to you. You are offered a prepaid shipping label at checkout. The label cost is deducted at checkout, please read the return summary. Please make sure your return request is approved prior to to shipping the item(s) back. If you choose not to use our prepaid label - please send us an email with your tracking number to paste into your return request. Our return portal automatically tracks the label we issue you therefore the return is processed based on the shipping status. When you use your own label, we manually process your return in order as received.
- All on sale/sale items are FINAL SALE with no exceptions. This also includes site wide sales over 35% or marked final sale.
- Jewelry, hats, scarves, handbags, gift cards, and all other accessories are final sale or deemed final sale for sanitary safety.
- Damaged items must be reported within 3 days.
- We, at no cost, are responsible for washed items.
- Original shipping is non refundable if paid.
- Items returned to us with makeup, deodorant, perfume, dog hair, smoke smell or similar product stains will be shipped back to you and are subject to additional shipping cost to retrieve the item back.
Items must be postmarked within 21 days of delivery to the customer. If an item is sent back after 30 days, it will not be accepted.
We strongly recommend keeping your tracking number for packages that are being returned to us. We are not responsible for lost packages. Please contact your local post office with questions regarding shipment tracking.
Items cannot be washed or worn when claimed as damaged.
No exceptions outside of our return policy can now be made. Thanks for shopping local with us!
Please note that the store credit will not be issued for shipping fees associated with the purchase (expedited, international, etc.).